Shipping policy

• Where we ship: We ship PAN India — to every state and union territory, wherever our courier partners can deliver to your pincode.
• Delivery timeline: Delhi NCR orders usually arrive in 3–5 business days. Delivery to other cities depends on your pincode and courier serviceability.
• Tracking: Tracking details are shared for every order via email or SMS.
• Shipping fee: Any shipping charge is shown clearly at checkout before you pay.
• Courier partners: We work with a variety of trusted logistics providers based on location and availability.
• Packaging: Matcha is shipped in sealed, airtight tins to keep it fresh in transit.

"For questions, please reach out to contactus@nokumatcha.com, we’re always here to help"